Info Line and Child Seat Clinics
Got questions? Still concerned?
Youve read the brochures as well as the relevant pages on the Traffic Safety Foundations website and youve installed the child car seat in your vehicle. But what if you still have questions or are concerned about how youve installed the child seat? Thats what the Child Seat Information Line is all about.
Certified Child Passenger Safety Educators are available to answer your questions from Monday to Friday 9 a.m. to 5 p.m. How do you reach us?
Call 1-877-247-5551 (toll free)

Inspection checks
If you require additional help, you might consider booking an appointment for a Child Seat Check. Refer to the schedule [PDF] to see if a check is coming up in your area. All checks are run by Certified Child Safety (CCS) Educators.
In some areas of the province, child seat checks are conducted by other organizations and individuals. Refer to the Child Seat Community Contacts [PDF] to see if checks are available in your area.
Information sessions
The Child Passenger Safety Program will provide child seat information sessions for professional and community groups. Call 1-877-247-5551 (toll free) for more information.
The Child Passenger Safety Program
BCAAs Traffic Safety Foundation, together with program partner ICBC, has developed a comprehensive Child Passenger Safety Program to help you ensure your childs safety on the road. It includes:
- Toll-free child seat information line
- Child seat checks
- Information sessions for professional and community groups